Privacy Policy

1. Data Controller Identification

This Privacy Policy describes the policies and practices of Dime Glossary Reference Library Co., Ltd. (“Data Controller”) regarding the collection, use, and disclosure of personal data when you utilize our educational website and consulting services.

Data Controller: Dime Glossary Reference Library Co., Ltd.
Registered Office: Office 8, 28 Test Avenue, Phuket 00000, Thailand
Data Protection Inquiries: hello@cloudaxiscore.click
Direct Phone: +66 76 000 985

2. Categories of Information We Collect

We collect only minimal personal information necessary to deliver educational consultations and respond to research inquiries:

Inquiry & Booking Data: When you submit our contact or session inquiry form, we collect your full name, email address, selected service area, and message details.
Technical & Session Telemetry: Standard server request logs, including anonymized IP addresses, browser user-agent strings, referring URLs, and timestamp data.
Cookie Preferences: Anonymous records of your consent choices stored in your local browser storage.

We do not collect government identification numbers, financial account details, payment card numbers, or sensitive demographic data.

3. Lawful Basis & Purposes for Data Processing

We process personal data under the following lawful bases:

Contractual Performance: To schedule, coordinate, and deliver educational consultations, workshops, and documentation audits requested by you.
Legitimate Educational Interests: To maintain website performance, prevent malicious automated spam submissions, and refine educational guide clarity.
Consent: To set non-essential analytical cookies where explicitly authorized via our cookie consent banner.

4. Data Retention Periods

Inquiry Communications: Retained for a period of up to twelve (12) months following the completion of your inquiry or consultation for research reference and accounting records.
Technical Server Logs: Automatically purged or rotated every thirty (30) days.
Local Storage Preferences: Maintained locally on your device until cleared by your browser settings.

5. User Rights Under Applicable Data Protection Laws

Under the Thailand Personal Data Protection Act (PDPA) and international data protection standards, you possess the following rights regarding your personal information:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete information.
Right to Erasure (“Right to be Forgotten”): Request deletion of your contact records where no overriding legal retention obligation exists.
Right to Restrict Processing: Request limitation of data processing under specific conditions.
Right to Object: Object to data processing based on legitimate interest grounds.

To exercise any of these rights, please contact our data desk at hello@cloudaxiscore.click.

6. International Data Transfers & Security Measures